Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Returns and Refund terms and Conditions

If you would like a refund for a design that you are not happy with please feel free to contact us directly. You may be asked to provide a stitch out of the design prior to issuing any refund.

All designs downloaded from should first be test sewn on a sample piece of fabric before sewing on a garment. Note: Felt is not an acceptable fabric.

Digitized Embroidery Designs will not be held responsible under any circumstances for damaged garments.